Jeff Palkowski, SHRM-SCP, outlines how he left a career in customer service to learn HR from the bottom up, starting at a staffing firm and then leveraging his talents and additional education to move into human resource management.
Palkowski, workforce relations manager in the division of Information Technology at the University of Wisconsin in Madison, joins host Tony Lee to discuss his HR story.
This episode of HR Storytellers is sponsored by 
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As artificial intelligence technology continues to develop, the demand for workers with the ability to work alongside and manage AI systems will increase. This means that workers who are not able to adapt and learn these new skills will be left behind in the job market.
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